FAQs

FAQs | Sugar Gloss | Beauty Product Questions Answered
Find answers to common questions about skincare, cosmetics, shipping, returns, and product care at Sugar Gloss.

1. How can I find the best skincare products for my skin type?
Each product page includes detailed descriptions and recommended skin types. If you're unsure, our skincare experts are ready to assist you!

2. When will my Sugar Gloss order ship?
Orders are processed within 1–3 business days. Standard delivery takes 5–10 business days based on your location.

3. Is Sugar Gloss packaging discreet and eco-friendly?
Yes! We ship all skincare and cosmetic orders in eco-friendly, discreet packaging that’s good for you and the planet.

4. What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other secure online payments.

5. Can I cancel or modify my order?
If your order hasn’t been shipped yet, email us immediately, and we’ll do our best to assist.

6. Do you offer Sugar Gloss gift cards?
Yes! Give the gift of glowing skin and beauty confidence with our digital gift cards.

7. How should I store my skincare and cosmetic products?
Store products in a cool, dry place away from direct sunlight to maintain their effectiveness and shelf life.

8. What if a product is sold out?
Join the waitlist on the product page! We’ll notify you the moment it’s restocked.