Refund Policy

Refund & Returns | Sugar Gloss | Easy Beauty Product Returns
Not in love with your beauty purchase? Read Sugar Gloss’s simple, hassle-free return and refund policy. Shop skincare and cosmetics with peace of mind.

At Sugar Gloss, your happiness is our top priority.

If you’re not absolutely in love with your purchase, we make returns and exchanges easy and hassle-free.

✅ Returns:
You may return unused, unopened products within 14 days of receiving your order.

✅ Exchanges:
Need a different shade or formula? We’re happy to help you exchange your product within the same 14-day window.

✅ Non-Returnable Items:
For hygiene and safety reasons, used beauty products, skincare jars, and opened cosmetic items cannot be returned or exchanged unless faulty.

✅ How to Request a Return or Exchange:

• Contact us ] with your order number and reason.
  
  

• We'll guide you through a quick and easy process.
  
  

Please note:

• Original shipping fees are non-refundable.
  
  

• Refunds are processed within 7–10 business days once your return is received and inspected.
  
  

We want you to shop beauty products online with Sugar Gloss, feeling 100% confident!